La Quinta Inns & Suites Executive Housekeeper Salaried in Little Rock, Arkansas
POSITION SUMMARY This position is responsible for providing leadership and direction for all housekeeping and laundry activities of the hotel; ensuring the highest level of cleanliness for both the guest rooms and public areas; and maintaining guest satisfaction.
ESSENTIAL JOB FUNCTIONS * Supervise the operations of housekeeping and laundry areas to ensure the achievement of productivity and quality service standards * Inspect guest rooms, public areas, & heart of the house for cleanliness to La Quinta standards * Train, motivate, coach, counsel, & discipline according to La Quinta standards * Maintain a regularly scheduled cleaning program as detailed in the Housekeeping Calendar * Prepare weekly schedule for the housekeeping department based on the business forecast. * Follow La Quinta labor guidelines and maintain MPR within standard * Maintain supply and linen inventories * Balance and clear room status nightly; compare the P.M. housekeeping report with the hotel PMS and resolve any discrepancies * Report room repairs or unsafe conditions to Manager and Maintenance * Ensure housekeeping requests from guests or management are responded to in a timely, efficient, & friendly manner * Report and track lost and found articles * Actively participate in hotel’s Manager On Duty program * Follow company policies and procedures (i.e., OSHA, BBP regulations and other state and local regulations) * Apply all safety and security policies consistently * Participate in the hiring and evaluation process * Be able to work a flexible schedule * Perform other duties as assigned by supervisor or management * Obtain any locally required certifications
Keywords: maid, janitorial, house cleaning, commercial cleaning, hospital cleaning, part time cleaning, part-time cleaning, office cleaning, full-time cleaning, full time cleaning,
MINIMUM EDUCATION: * High School Diploma or GED required
MINIMUM EXPERIENCE: * Prefer at least one (1) year of related housekeeping experience and previous supervisory/management experience
MINIMUM SKILL REQUIREMENTS * Must be able to comprehend and speak the English language * Must have good organizational and time management skills * Must have excellent communication and interpersonal skills with the ability to interact with many types of personalities * Must have sound judgment and discretional skills and work with little or no supervision * Must be able to consistently work under pressure and simultaneously prioritize multiple projects * Must possess and acute attention to detail * Must have the ability to train others
PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS * Must be physically and visually able to utilize the computer and other necessary office equipment * Capable of working in a faced paced environment and in stressful situations * Must be able to walk and stand for long periods of time * Must be able to periodically kneel, reach, crawl, and twist torso as needed to accomplish required tasks * Must be able to respond to multiple task interruptions in order to provide service to internal and external customers * Must adhere to the company dress code.
LQ Management L.L.C. provides equal employment opportunities to applicants and employees without regard to race, creed, color, religion, sex, age, sexual orientation, gender (including gender identity and gender expression), pregnancy (including childbirth or related medical conditions, and breastfeeding), marital status, registered domestic partner status, ancestry, national origin, citizenship status, uniformed services status, veteran status, genetic information, disability, or any other status protected by law.
Title: Executive Housekeeper Salaried
Location: Little Rock,AR
Requisition ID: 180000B3